Terms & Conditions

Terms of service for using our website and services.

Last updated: June 2026

By accessing and using the website makeatrip.co.uk, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

Our Services

Make A Trip provides independent travel planning and consultation services to individuals who need help planning a trip to Europe and understanding the Schengen travel process. Our services may include:

  • Flight booking support and hotel reservation assistance
  • Customised travel itineraries and holiday package planning
  • General information about the Schengen travel and documentation process
  • Assistance with completing application forms and organising required documents
  • Travel insurance guidance and pre-travel readiness support

Our role is limited to administrative assistance, planning and guidance for travellers.

No Government Affiliation

Make A Trip is not affiliated with any embassy, consulate or government authority. We do not represent any official immigration department. We do not issue visas, and all visa decisions are made solely by the relevant embassies or consulates.

No Legal or Immigration Advice

The information and assistance provided through our website or services are for general guidance purposes only. We do not provide immigration advice or legal advice. Applicants are responsible for ensuring the accuracy and completeness of their own applications.

Service Fees

Any fees charged by Make A Trip are service fees for travel planning, administrative assistance and support only. These fees are separate from any visa application fees, airline charges, hotel costs or fees charged by embassies, consulates or official visa documentation support centres.

No Guarantee of Visa Approval

User Responsibilities

By using our website or services, you agree to:

  • Provide accurate and truthful information
  • Review your booking and application details before submission
  • Follow the requirements set by airlines, hotels and the relevant embassy or consulate

Make A Trip will not be responsible for delays or issues caused by incorrect or incomplete information provided by the traveller.

Website Use

You agree to use this website only for lawful purposes. You must not misuse the website or attempt to gain unauthorised access to its systems.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, services or policies of these external websites.

Limitation of Liability

Make A Trip will not be liable for any losses, delays or decisions made by airlines, hotels, embassies, consulates or visa authorities in connection with your travel or visa application.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.

Questions About Our Terms?

Contact us by email at info@makeatrip.co.uk, by phone on 020 8150 4603, or via WhatsApp.