Privacy Policy

How we collect, use and protect your information.

Last updated: June 2026

At Make A Trip (makeatrip.co.uk), we respect your privacy and are committed to protecting the personal information you provide when using our website and travel planning services. This Privacy Policy explains what we collect, how we use it and how we keep it safe.

Information We Collect

When you use our website or contact us, we may collect the following information:

Your name
Email address
Phone number
Travel details related to your enquiry (such as destination, dates and number of travellers)
Any information you voluntarily provide through our forms or other communication

We only collect the information necessary to provide our travel planning and consultation services.

How We Use Your Information

The information we collect may be used to:

Respond to your enquiries and requests
Provide guidance on planning your Europe and Schengen trip
Assist with travel arrangements and documentation preparation support
Improve our website and the quality of our services
Communicate important updates related to your enquiry

We do not sell, rent or trade your personal information to third parties.

Data Protection

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure. However, please be aware that no method of transmission over the internet can be guaranteed to be completely secure.

Cookies

Our website may use cookies to improve your experience and to understand how visitors use the site so we can make improvements. You can disable cookies through your browser settings if you prefer. For full details, please see our Cookies Policy.

Third-Party Services

Our website may contain links to third-party websites and may use third-party services such as analytics providers. We are not responsible for the privacy practices or content of those external websites, and we encourage you to read their privacy policies.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, please contact us using the details below and we will respond in line with applicable data protection laws.

Service Disclaimer

Make A Trip is an independent UK-based travel planning and consultation service. We are not affiliated with any embassy, consulate or government authority. We do not issue visas and do not provide immigration or legal advice. All visa decisions are made solely by the relevant embassies or consulates.

Your Consent

By using our website, you agree to the terms outlined in this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy, you can reach us by email at info@makeatrip.co.uk, by phone on 020 8150 4603, or via WhatsApp.